Getting Started

Welcome to Consumers Energy's Landlord Utility Services, where you can manage utility services at multiple rental properties in one place! A Landlord Utility Services account allows you to view your properties, transfer service, and download energy use data.

Please email our Landlord Portal Team for more information and how to enroll.

Status Field Updates, Checking Status after Confirmation

When making a transfer either Tenant-to Landlord, Landlord-to-Tenant, or Tenant-to-Tenant, the status field does not update immediately. When the transfer first occurs, it will appear as No Service. If you receive a confirmation number after submitting the transfer that completes the transaction. It can take a couple of hours for the request to process.

Consent

When requesting to work on behalf of an account holder you will need consent from the account holder. Please have the owner complete this consent form.

Third Party Notification – One Less Thing to Worry About

Our free Third Party Notification service provides you with an extra measure of protection before an account’s energy service is shut off. Using this service, you will receive a copy of shutoff notices issued to an account/tenant. Send in this form to receive these notifications.

Energy Efficiency Programs for Property Managers

If you own or manage multifamily properties, Consumers Energy can help lower your energy costs, provide you with free products and services, and add value to your property. To learn about our free Multifamily direct install program and the cash rebates available for energy efficient retrofit measures please visit www.consumersmultifamilysavings.com or call (877) 813-9617.